1.    CANCELLATION POLICY

Member(s) who notify ASPIRE55 team less than 48 hours before their scheduled session or absent, the booked session will be considered as an utilised session. Strictly non-negotiable.

2.    BOOKING CHANGES

Member(s) who need to change their workout session, should inform ASPIRE55 team or update their booking online as least 48 hours before their scheduled session. Changes less than 48 hours will be considered as an utilised session.

3.    HOLIDAYS

Members who have holiday plans (time away) are required to inform ASPIRE55 team as soon as possible, and arrange for replacement sessions, which must be completed before the expiry date of the fitness membership, as stated above.

4.    MEMBERSHIP ON-HOLD DUE MEDICAL REASONS

Members who are advised by their doctors to refrain from workout for a period of time, are required to inform ASPIRE55 team as soon as possible to arrange for suspension (on-hold) of the membership. Min. suspension period is 1 month, or in multiple of months, up to maximum of 6 months (accumulative).

5. MINIMUM CLASS SIZE

For situations where a group workout session size has less than min.pax for the group classes, ASPIRE55 team has the discretion to prompt the remaining members (of the affected workout session) to be rescheduled to another session.

6.  PERSONAL ATTENTION REQUIRED

ASPIRE55 reserves the right to terminate group fitness membership package for any member who is assessed to require personal attention (one-to-one supervision) for the workout routine, i.e. he/ she is no longer suitable to continue in a group workout session setting. The member has the option to convert the outstanding group package to a personal training or to receive pro-rated refund based on non-members rate.

7. REFUND POLICY

No refund allowed. If you wish, you may transfer the remaining credits to your family or friend(s) who has existing relationship (membership package) with ASPIRE55. 

Gold Membership and Fitness Pass is offered based on a special rate for members with long term package with ASPIRE55. In the event of refund request before the committed duration, the following charges will be incorporated into the refund computation:

 

• Early termination admin charges: $100
• Non members rate: $50 per credit instead of the membership packages credit equivalent value

8.  BLACKOUT PERIODS AND PUBLIC HOLIDAYS

ASPIRE55 clubhouse is closed on the following occasions:

  

• Optional one (1) week blackout period for Chinese New Year if the 2 days falls on a weekday
• We observe day off on public holidays according to Singapore Ministry of Manpower
  
  

9.  SAFETY MEASURES AND HYGIENE PROTOCOL

• Every member should bring their own large towel (to cover their back) 
• Members will assist to wipe down the equipment after use.
• Members will complete the required safety measures, i.e. SafeEntry, temperature taking and health declaration at the entrance of the Clubhouse.
• Members who are unwell will be refused entry to the Clubhouse and the session will be forfeited. Please refrain from coming to the Clubhouse if you are not feeling well, in order not to infect others.
• Members who have higher (or lower) than the safe range of blood pressure reading to exercise (systolic outside of 90-159) will not be allowed to exercise that day and the session will be forfeited. Members are advised to seek doctor's advice to regulate BP reading or doctor's clearance to exercise outside of the safe range.

ASPIRE55 reserves the right to refuse members who do not or are unable to comply with the safety measures implemented in the Clubhouses. Members' safety is our utmost priority and we strive to provide a safe environment for all to exercise.